Summary
We use strictly necessary cookies to keep the platform running and you logged in. We use functional cookies to remember your language preference. Analytics and performance cookies help us improve the product. You can manage non-essential cookies at any time through your browser settings or our consent banner.
Cookies We Use
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website or use a web application. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.
Cookies are not programs and cannot carry viruses or install malware on your device. They simply store small pieces of data that help us deliver a better experience when you use Atheer.
2. How We Use Cookies
Atheer uses cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to:
- Keep you signed in to your account across sessions
- Remember your language preference (Arabic or English)
- Understand how you navigate and use our platform
- Measure the performance and effectiveness of our features
- Detect and prevent fraud and security incidents
- Improve our Services based on usage patterns
- Deliver relevant communications and product updates
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the platform to function. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies as the Services cannot function without them.
Examples: session tokens, CSRF protection tokens, authentication state.
Functional Cookies
These cookies remember your preferences and settings to provide a more personalized experience.
Examples: language selection (Arabic/English), UI display preferences, last-visited page.
Analytics Cookies
These cookies help us understand how users interact with our platform — which features are used most, where users encounter issues, and how performance can be improved. Data collected is aggregated and anonymized.
Examples: page view counts, feature interaction events, session duration, error tracking.
Performance Cookies
These cookies monitor the technical performance of our platform, helping us identify and resolve issues quickly.
Examples: load time monitoring, error rate tracking, infrastructure health signals.
Marketing and Tracking Cookies
These cookies are used on our public website (not inside the authenticated platform) to measure the effectiveness of our marketing campaigns and understand how visitors arrive at www.aiatheer.com.
Examples: campaign source tracking, conversion events, referral attribution.
4. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our behalf. These providers are contractually bound to use data only for the purposes we specify. Current third-party cookie providers include:
Analytics: We use analytics tools to measure platform usage and performance. These tools may set their own cookies to track sessions and aggregate behavior data.
Infrastructure and Security: Our cloud infrastructure and security providers use cookies for load balancing, DDoS protection, and bot detection.
Support: Our customer support tools may use cookies to maintain chat session continuity.
We do not permit third-party advertising networks to place cookies on our authenticated platform. Limited marketing tracking cookies may be present on our public website only.
5. Cookie Duration
Cookies can be either session cookies or persistent cookies:
Session Cookies
These are temporary cookies that exist only while your browser is open. They are deleted automatically when you close your browser. Session cookies are used primarily for authentication and security.
Persistent Cookies
These remain on your device for a set period of time, or until you delete them. Persistent cookies are used for preference storage, analytics, and performance monitoring.
Most of our functional and analytics cookies have a lifespan of 12 months. Authentication cookies expire after 30 days of inactivity. You can view and delete individual cookies through your browser settings at any time.
6. Managing Your Cookie Preferences
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies currently stored on your device
- Delete all cookies or cookies from specific websites
- Block cookies from all or specific websites
- Set preferences for when cookies can be set
Please note that disabling strictly necessary cookies will prevent you from logging in and using the Atheer platform. Disabling functional cookies may affect your experience, such as requiring you to reset your language preference on each visit.
Cookie Consent Banner
When you first visit www.aiatheer.com, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Preferences" link in the footer.
Browser-Specific Instructions
For guidance on managing cookies in your specific browser, please refer to your browser's help documentation or visit the following resources: - Chrome: Settings → Privacy and Security → Cookies - Firefox: Settings → Privacy & Security → Cookies and Site Data - Safari: Preferences → Privacy → Manage Website Data - Edge: Settings → Cookies and Site Permissions
7. Local Storage and Similar Technologies
In addition to cookies, we may use other local storage technologies such as:
Local Storage: Used to store user preferences and application state on your device. Unlike cookies, local storage data is not automatically sent to our servers with each request.
Session Storage: Similar to local storage but data is cleared when your browser tab is closed.
IndexedDB: Used for storing larger amounts of structured data locally, primarily for offline functionality and performance optimization.
These technologies are subject to the same principles as cookies in this policy.
8. Cookies and Privacy
Some cookies we use may process personal data, such as your user ID or device identifiers, in connection with your account. This processing is carried out in accordance with our Privacy Policy and applicable data protection laws.
For users in the European Economic Area (EEA), we obtain your consent before placing non-essential cookies in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
For users in Saudi Arabia and the UAE, we comply with applicable data protection and privacy regulations in those jurisdictions.
9. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our platform currently does not respond to DNT signals universally, as there is no consistent industry standard for compliance.
We are monitoring developments in this area and will update our practices as standards evolve. In the meantime, you can use the cookie management options described in Section 6 to control tracking on our platform.
10. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, regulation, or our practices. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, providing additional notice.
Your continued use of our Services after changes are posted constitutes your acceptance of the updated Cookie Policy.
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@aiatheer.com General: info@aiatheer.com Address: Atheer Technologies, Saudi Arabia · United Arab Emirates
Questions about cookies?
Contact us at privacy@aiatheer.com